1. Contact the police if a child is observed to be at immediate risk of abuse (telephone 000 within Australia)
  2. Ensure you and all others working with children have a WWC Check and Police check
  3. Establish and maintain a child-safe working environment
  4. Promote the safety, participation and empowerment of children and their families with culturally and/or linguistically diverse backgrounds
  5. Listen and respond to the views and concerns of children, particularly if they state they or another child has been abused or that they are worried about their safety / the safety of another child · ensure (as far as practicable) that adults are not alone with a child · comply with all reporting obligations as they relate to mandatory reporting under relevant legislation and professional codes of ethics
  6. If an allegation of child abuse is made, ensuring as quickly as possible that the child is safe; and report at your earliest opportunity the complaint to the Healthserve Australia Complaints Officer.

Code of Conduct

HealthServe Australia is a signatory to the Australian Council for International Development (ACFID) Code of Conduct reflecting HealthServe's compliance with industry standards of good practice, transparency and accountability.  If you have any complaint or concern please click here  and you will be redirected to our complaints form. A copy of our Complaints section in our Procedures Manual can be accessed by clicking here.

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HealthServe Australia works in partnership with other international organisations, complementing their strengths with health resources. It has a special relationship with the largest group of Christian health professionals in Australia, the Christian Medical and Dental Fellowship of Australia (CMDFA) through which it was established. Many of the CMDFA members have worked for a number of years overseas in health work.



We acknowledge the traditional owners of the lands on which we work and live, and pay our respects to First Nations people, and their Elders past and present.

ACNC Registered Charity